Product Recalls You Need To Know About

Master Electricians Australia RSS Feed

28 March 2014

While Master Electricians Australia (MEA) takes every product safety recall very seriously, there are a few key recalls that should be highlighted.

NHP DC Solar isolator switches
NHP KDA-432 and KDM-432 metal and plastic versions

NHP DC Solar isolator switches with date codes from x0113 to x3813 (x can be any number between 1 and 5) have been recalled.

Note: The last four digits are critical to identifying the affected product. Switches with date codes x3913 and above are not affected. These date codes are labelled internally and should only be accessed by an authorised electrical contractor.

The switch is defective and may still be ‘ON’ even when the handle is indicating ‘OFF’. There is a risk of electric shock to the electrical contractor during maintenance and installation.

The switches were available for sale from 11 July 2013 to 11 February 2014 nationally at electrical wholesalers as well as direct from NHP sales offices.

Defective switches are required to be replaced and re-sellers should cease supplying switches with affected date codes and arrange returns by contacting NHP Electrical Engineering Product Pty Ltd on (03) 9368 4088.

Schneider Electric (Australia) Pty Ltd – Clipsal 413 Surface Socket
The Clipsal 413 Surface Sockets have been recalled as the terminal colour identification has been reversed on some of the products. If the active and earth wires are terminated to match the colours, there is a risk of electric shock if the surface socket is used with a class 1 (earthed) appliance.

This product was available for sale from 9 January 2014 to 21 February 2014 nationally at electrical wholesalers. This recall applies to Clipsal 413 Surface Sockets with identifying features Cat No-413-WE, Batch Code – 201348, PR413-WE, MP413-WE.

The product can be returned for a full refund at or by calling 1300 733 907.

Total Tools – Detroit & Saber Generators
The following Total Tools generators have been recalled:

  • Detroit 7.5KVA 15HP Recoil Start Generator and Detroit 3.1KVA 2500W 6.5HP Recoil Start Generator with part numbers YW8000HECO or DFD3000HS2
  • Saber 7.5kVA/7500W Generator with part number SGEN7500ECO.

These products were manufactured with a Multiple Earth Neutral (MEN) link between the neutral and earth without a Residual Current Device (RCD), which is non-compliant with safety clause 6 of AS2790 Electricity generating sets.

In addition, the Saber generator circuit breaker switch for equipment (CBE) is single pole, which is non-compliant with safety clause 3.1.4.

If a fault occurs in the units or equipment the MEN, which is bonded to the frame, can cause the frame to become live with electrical current and possibly cause an electric shock.

The product was sold in the Australian Capital Territory, New South Wales, Queensland, South Australia and Victoria at 37 Total Tools franchised stores.

Consumers should cease using the product immediately and return their unit to the Total Tools store where purchased for rectification of the defect.

MEA is committed to keeping you up to date regarding important safety recalls and recommends electrical contractors connect with one of our social media channels – Facebook, Twitter, Google+ or LinkedIn – for regular updates about safety recalls.

Alternatively, visit to view a comprehensive list of product recalls.